Abuse Reporting Policy

www.asktenants.co.uk (our site) is a site operated by Ask Tenants Limited (we or us).

In addition, our website terms of use and acceptable use policy apply to all users of / visitors to our site, and these prohibit (amongst other things) abuse of the review mechanism on our site by those users / visitors.

Although reasonable eforts have been made to ensure that inappropriate material will not be present on our site or used in connection with it, the risk cannot be entirely eliminated.

In particular, we recognise that from time to time reviews or other material may be posted on our site by third parties which is in breach of our website terms of use and acceptable use policy. If you are concerned that you have found material on our site which is inappropriate, fraudulent, defamatory, inaccurate, infringes third party
intellectual property rights, or which is in any other way in breach of our website terms of use and acceptable use policy, or in breach of the law, please report this to us immediately. You can do this using the “report abuse” button below. This will ask you to select the category of abuse you are reporting, and then to click on the button to send this information to us.

We will look into the matter promptly, and judge each case on its merits. We may temporarily remove the material in question from our site while we look into the issue. We reserve the right where necessary to seek professional legal advice on the matter, and to take legal action in connection with it if appropriate. Where relevant, we will contact any contributor or other third party who supplied or made available the material in question.

Following our investigation into the abuse reported to us, we will take whatever steps we regard as reasonable to address the issue. Depending on our fndings, we may at our discretion do one or more of the following:

  • replace the material on our site unchanged;
  • replace the material on our site with such changes as we, acting reasonably, regard as fair and necessary;
  • remove the material permanently from our site.